Repairs & Service
At MCM Wireless, we pride ourselves on the integrity of our drive-thru repairs. We never compromise on quality for our customers. Some repair companies will claim they can’t fix something, just to sell you new equipment. If we can’t fix it, you’ll receive a credit toward the purchase of a new or refurbished unit. We fix what others can’t or won’t.
Every MCM repair starts with a rigorous inspection and quality manufacturer and aftermarket parts. Our focus is on making your equipment work for you and ensuring that your repair will last.
We know that you have a business to run, and you don’t have time for broken equipment. That’s why in most cases we’ll repair your product within 48 hours of receiving it. Some limitations and exclusions apply, but not many!
Nationwide Service and Installation.
No matter where you are, our referral network of qualified onsite service providers is at your service. Call 800.224.0032 for details.
Free Inbound Shipping.
Fill out an easy online form and print free inbound shipping labels for your drive-thru repair.
Free Technical Support.
Our technicians are available to answer your technical questions free of charge. Give us a call toll free at 800.224.0032 and we will be glad to assist you.
You Can Count On MCM.
Repair on all drive-thru equipment brands
Free Inbound Shipping*
Repairs completed by factory-trained experts
Highest quality drive-thru replacement parts used on repairs
All repairs are tested to meet original factory specifications
Communicators (COMs) tested with their associated base unit
120-day warranty on repairs
*Via FedEX return service only
Drive-Thru Repair Advance Exchange Program
Your drive-thru can’t run with broken equipment. That’s why if your equipment quits working and you need a drive-thru repair now, we’ll ship replacement equipment to you overnight! No need to ship us your broken equipment in advance. Simply use the same replacement equipment box to send us back your broken equipment for as little as $75 plus the regular repair cost. Call 800.224.0032 for details.