NEXEO | HDX™
A New Era in Restaurant Communication is Here
At it's core, NEXEO is a world-class drive-thru audio solution, while also uniquely designed for operators who want greater efficiency at every customer touchpoint—drive-thru, mobile order pick-up, curbside pickup, walk-up windows, and dine-in service. Whether you’re calling a crew member to clean up a spill in the dining area or receiving critical alerts from your drive-thru timer to your headset, NEXEO delivers key information to the right person when it matters most. The result? Greater team efficiency across key areas of your operation for faster service and a better customer experience.
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Optimize Your Restaurant Communication
The NEXEO solution enables multiple independent conversations taking place at the same time without impacting drive-thru communication. Start a group call to deliver information needed by a team or call a new employee to provide discreet coaching. NEXEO’s special features for team communication increase efficiency and provide a better crew and customer experience across all areas of your restaurant.
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Critical Information to the Right Person at the Right Time
Alerts and reminders are delivered only to the team members you choose, providing critical insight to the right person at the right time. Significantly reduce the noise clutter and ensure the right person on your team receives the alerts they need when it matters most.
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Actionable Insight You Can Hear
Staying on top of your drive-thru performance is now easier than ever with performance alerts delivered directly to your headsets. Integration between your NEXEO solution and the ZOOM Nitro® Timer enables alerts that state exactly which event needs your immediate attention.
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Accomplish More Hands-Free
NEXEO’s voice-enabled technology empowers you to instantly connect to a drive-thru customer, call a team or individual staff member, change lanes, adjust common headset settings, and more. In the daily hustle and bustle, voice commands make it easier to do more by keeping the work momentum going as you stay on task to better serve your customers.
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Highlights
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Group Communication
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1-to-1 Calling
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1-to-Group Calling
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Voice Commands
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Group Alerts & Reminders
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ZOOM Nitro® Timer Integration
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HDX Digital Audio
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Intuitive Message Center
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At-a-Glance System Health
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Touchscreen Interface
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Tap-to-Connect Registration
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Remote Management and Troubleshooting
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ZOOM® Drive-Thru Timer System
More than a Drive-Thru Timer
A profitable drive-thru requires speed, accuracy, and the ability to adapt to ever-changing conditions. That’s why HME®, the world leader in drive-thru timer systems, created ZOOM.
Unlike most drive-thru timers, the ZOOM drive-thru timer provides complete visibility into your entire operation. Its intuitive, multi-color dashboard, customizable reports and network accessibility make managing your drive-thru easier than ever.
The ZOOM drive-thru timer system provides a real-time picture of your whole drive-thru, so managers and crew can instantly identify bottlenecks and take immediate action.
Now with HME CLOUD®, ZOOM is more accessible than ever. Link all of your stores to one account and update settings or view reports and dashboards from anywhere.
ZOOM Drive-Thru Timer with Graphical Dashboard Display
A whole new way of looking at drive-thru operations. The ZOOM drive-thru timer system features a bright dashboard display that presents up to eight customizable, real-time events to compare actual service times to goals.
Easily seen from anywhere, and easily configured to meet your preferences.
Bright colors and easy-to-read graphics provide an instant picture of what’s happening.
Real-time drive-thru management.
Immediate feedback keeps crews motivated and running at peak efficiency.
Now featuring The All-New HME Training Portal!