If It’s Not Wideband, It’s Not HD
EOS | HD from HME is the industry's only HD Audio drive-thru headset system with wideband technology. EOS | HD filters the human voice from background noise by combining wideband technology with cutting-edge noise reduction to deliver true voice clarity. Customer and order takers can both hear the whole drive-thru conversation—like they were talking face-to-face—for improved order accuracy and faster speed of service.
Groundbreaking Wideband Technology:
Innovative wideband technology expands the audio range of EOS|HD to include higher and lower voice frequencies than standard digital drive-thru headsets. The result is a remarkable 20% increase in intelligibility. With clearer, more intelligible speech comes faster speed of service, improved order accuracy, and greater profitability for your drive-thru.
Revolutionary New Outbound Noise Reduction
Removing noise from inside the kitchen, EOS|HD provides clearer communication to the customer resulting in a better customer experience in your drive-thru.
Dramatic Inbound Noise Reduction
EOS|HD's innovate technology dramatically reduces noise from the drive-thru to help deliver greater order accuracy than ever before.
Designed for Durability and Comfort
The EOS | HD drive-thru headset system was engineered for durability and comfort. The lightweight, balanced design delivers all day comfort to users while providing ultimate reliability in the QSR environment. Its unique design eliminates many repair concerns of drive-thru headsets, making it the most reliable drive-thru headset on the market.
2X The Audio Bandwidth
The expanded audio range of EOS | HD means you hear more of the drive-thru conversation. Wideband technology encompasses an expanded audio range to include higher and lower voice frequencies—providing a more accurate representation of the human voice, so you can get the order right the first time.
20% Increase in Intelligibility
With wideband technology and advanced noise reduction, EOS | HD makes drive-thru orders 20% easier to understand. Understanding the customer better means faster speed of service and profitability for your drive-thru.
44% Improvement in Inbound Noise Reduction
Removes engine and traffic sounds from the drive-thru to reduce employee fatigue.
88% Improvement in Outbound Noise Reduction
EOS | HD's innovative outbound noise reduction removes kitchen noise, like blenders, so that customers can hear crew members better. Orders are more accurate and customers leave happier than ever before.
Unmatched Message Center
The EOS | HD from HME Message Center helps managers run their restaurants with greater efficiency and profitability.
Sequence multiple messages through all dayparts to promote specials and improve check averages. Record up to 12 customer greetings to play throughout the day, whenever and wherever you want.
Schedule automatic reminders to keep employees on task; create your own or choose from prerecorded options. Play Reminders on as many headsets as you want. Remind employees to wash their hands, check the bathrooms, and more, without interfering with drive-thru order taking.
Automatically inform staff members of critical developments affecting food safety and employee security (i.e. “Back door open.”) Alerts only trigger when certain events occur. Set alerts to send a message to one or more headsets.
ZOOM® Drive-Thru Timer System
More than a Drive-Thru Timer
A profitable drive-thru requires speed, accuracy, and the ability to adapt to ever-changing conditions. That’s why HME®, the world leader in drive-thru timer systems, created ZOOM.
Unlike most drive-thru timers, the ZOOM drive-thru timer provides complete visibility into your entire operation. Its intuitive, multi-color dashboard, customizable reports and network accessibility make managing your drive-thru easier than ever.
The ZOOM drive-thru timer system provides a real-time picture of your whole drive-thru, so managers and crew can instantly identify bottlenecks and take immediate action.
Now with HME CLOUD®, ZOOM is more accessible than ever. Link all of your stores to one account and update settings or view reports and dashboards from anywhere.
ZOOM Drive-Thru Timer with Graphical Dashboard Display
A whole new way of looking at drive-thru operations. The ZOOM drive-thru timer system features a bright dashboard display that presents up to eight customizable, real-time events to compare actual service times to goals.
Easily seen from anywhere, and easily configured to meet your preferences.
Bright colors and easy-to-read graphics provide an instant picture of what’s happening.
Real-time drive-thru management.
Immediate feedback keeps crews motivated and running at peak efficiency.
Now featuring The All-New HME Training Portal!