Why would I want to upgrade my analog drive-thru communications system?

By upgrading to a digital HME Wireless IQ System, you’ll get cleaner, clearer, better sound than any analog system on the market.  Clear communication means more accurate orders and faster service, keeping your drive-thru in the fast lane and your customers satisfied.

How can I justify the cost?

HME’s digital wireless IQ system has been proven to speed up service times and move cars through the drive-thru during peak hours than older analog systems.  With a typical return on investment in less than one year, there has never been a better time to upgrade to a digital system.

What Headsets can I use with the system?

With the HME IQ system a QSR can use the All-in-one headsets or belt-pacs, or any combination of the two.

How many people can communicate on the HME Wireless IQ system?

HME Wireless IQ system allows for multi channel communication. The system allows up to four crew members to communicate simultaneously. 

How many headset batteries do I get, and how long does the battery charge last?

With a typical HME Wireless IQ drive-thru system, MCM Wireless provides two additional lithium ion batteries than number of headsets purchased. The lithium ion batteries typically have a shelf life of two years, last 18-20 hours, and reach full charge in 2-5 hours.

What is digital noise cancellation?

An HME Wireless IQ system virtually eliminates distracting/repetitive noise from drive-thru communication.  i.e. idling of diesel vehicles.

What is digital spread spectrum?

Prevents noise and outside interference from disrupting communications.

What is a “message repeater”, and how will it improve my drive-thru?

The HME Wireless IQ/Ion can play from 2-10 different prerecorded promotional messages or greetings.  This allows for a consistent and courteous greeting with every customer. Additionally, this allows the QSR to regularly promote selected items.

My employees sometimes complain that the headsets are not comfortable?

The HME Wireless IQ system All-in-one headset weighs 4.75 ounces making it the lightest and most comfortable all-in-one headset on the market.